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Cash, bank transfer, or card. All payment methods are possible and we also accept all currencies. Cash payments are possible in the branches during opening hours.
The shopping cart (top right) takes you to the end of the ordering process. There you can set the desired payment method. Please take your card limit into account. For details please contact your bank. There are no transfer fees for domestic transfers = SEPA.
Before checkout all details of your order will be displayed. In addition, you may print or save these details immediately. For credit card payments, the card issuing bank charges fees. Depending on the credit card, these are displayed and included at the end of the order process. In case you make a transfer from abroad to us (not SEPA), please note that all costs will be charged to the sender. Please arrange payment immediately after ordering. Details can also be found in the terms and conditions.)
You are guaranteed the price at the time of your order. You will find a summary of your order in your mailbox immediately after placing your order. Also, there is the option to print a summary at the end of the order. We always ask for prompt payment.
After receipt of payment, the items are immediately assembled and packed on camera. Afterwards the dispatch takes place as insured package. We will send you a mail upon receipt of payment. Another mail will be sent to you upon shipment with the shipment number/tracking number. Please check that the shipment is sent directly to you.
Upon receipt of the shipment, check the integrity of the packaging. In case of discrepancies take photos and notify us. The shipment is insured, so you do not bear any risk of loss and theft.
GVS is a global leader in high security storage. If you already have a storage number, you will be asked to specify it before checkout. A new storage contract can also be opened at any time. Silver, Platinum and Palladium can also be stored in a duty-free warehouse. In this case, your purchase is exempt of VAT.
GVS emphasizes "True Security". Therefore, we do not use simple lockers but purpose-built safes of the highest safety class. Your data will therefore not appear in a locker register either. Watch our video for more information on this topic .